We deliver to 170 countries around the world and offer different shipping options to meet your needs as listed below.
We dispatch from three locations - Melbourne, Los Angeles and London. Your order will be shipped from the closest hub.
Please note that the below are estimates only and delivery time may be longer to some destinations.
Delivery estimates commence from date of dispatch. While we strive for next business day, during busy periods it can take up to 5 business days to dispatch.
|Destination||Carrier||Service||Approximate Delivery Time|
|Australia Metro Areas||Australia Post||eParcel||3-5 business days|
|New Zealand||DHL Global Mail||Priority registered||4-8 business days|
|UK||Royal Mail||3-5 business days|
|Europe||Royal Mail||3-5 business days|
|America||USPS||Priority registered||3-8 business days|
|Americas||USP||5-15 business days|
|Asia||DHL Global Mail||Priority registered||15-21 business days|
|Rest of World||DHL Global Mail||Priority registered||10-16 business days|
IMPORTANT SHIPPING INFORMATION
We are not responsible for any delays caused by destination customs clearance processes or postage strikes. We are unable to re-direct orders once items have been dispatched.
Because customs policies vary from country to country, orders may be subject to local customs charges. Any customs, import duties and associated fees are the responsibility of the recipient and are charged once the parcel reaches its country of destination. This cost is not included in our freight cost. If goods are above the threshold and customs entry is required, our logistics partner will charge an additional admin handling fee for customs clearance. For more information about your country's custom policies, please contact your local customs office.