I won't be at home/work to receive my order. Help! All parcels require a signature on delivery. You can investigate shipping options with our freight provider. Some local post offices accept delivery, please inquire directly. Have more questions? Submit a request Return to top Related articles Can my parcel be left on my doorstep outside my address? When will my KeepCup be delivered? Replacement parts and spare parts I need help with my online order. Who can I contact? Can I buy a KeepCup from your office?