I won't be at home/work to receive my order. Help! All parcels require a signature on delivery. You can investigate shipping options with our freight provider. Some local post offices accept delivery, please inquire directly. Have more questions? Submit a request Return to top Related articles Can my parcel be left on my doorstep outside my address? When will my KeepCup be delivered? Where is my order? Replacement parts and spare parts I need help with my online order. Who can I contact?