Information on online orders

• I need help with my online order. Who can I contact?
• I've made an error with my delivery address on my order, can you fix it?
• I won't be at home/work to receive my order. Help!
• Can my parcel be left on my doorstep outside my address?
• Can I order replacement parts?
• Can I amend my order before dispatch?
• When will my KeepCup to be delivered?
• My DHL tracking will not work. What can I do?
• My order tracking shows it hasn't been delivered and is now being returned to KeepCup. Why?
• How are international taxes and fees calculated?
• I don't like the colours I chose
• Help. My KeepCup is broken
• There is something missing from my order?!
• I've selected pick up but now I need it delivered
• Is it safe to use my credit card online at KeepCup?
• How will I know you received my order?
• When is payment taken?
• Where is my order?
• Help! I need to cancel my order