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  1. KeepCup | Help Centre | Contact Us
  2. Online Orders
  3. Information on online orders

Information on online orders

Information about online orders. If you can't find the answer to your question below please contact our customer service team and we'll be happy to help!

  • Bulk discount - online orders
  • I need help with my online order. Who can I contact?
  • Can I buy a KeepCup from your office?
  • I've made an error with my delivery address on my order, can you fix it?
  • I won't be at home/work to receive my order. Help!
  • Can my parcel be left on my doorstep outside my address?
  • Replacement parts and spare parts
  • Can I amend my order before dispatch?
  • When will my KeepCup be delivered?
  • My DHL tracking will not work. What can I do?
  • My order tracking shows it hasn't been delivered and is now being returned to KeepCup. Why?
  • How are international taxes and fees calculated?
  • I don't like the colours I chose
  • There is something missing from my order?!
  • Is it safe to use my credit card online at KeepCup?
  • How will I know you received my order?
  • When is payment taken?
  • Where is my order?
  • Help! I need to cancel my order
KeepCup | Help Centre | Contact Us
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